Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....
Lake Tahoe
Planning a Corporate Retreat in the U.S.? Here’s Why South Lake Tahoe Belongs on Your List
South Lake Tahoe isn’t your typical meeting destination. Nestled where California and Nevada meet, this...

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Employee Retention

Knowledge Center

Knowledge Center

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Blog

Why “Inchstones” are the New Milestones

The days of getting an engraved watch on your 25th employee anniversary are – mercifully – a relic of a bygone era. Most of us know by now that milestones cannot be calculated in five-year increments. Your employee recognition program must be mindful of the changing needs of a multi-generational…

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Blog

5 Employee Onboarding Steps For a Higher Retention Rate

Almost 30 percent of new hires say they’re willing to walk out within the first 90 days if they find their new position unsatisfactory. In fact, a recent study showed that a remarkable 34 percent of corporate turnover came from workers in their initial 12 months on the job. While…

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Blog

Is Your Employee Recognition Program About to Backfire?

In the 1980s, Soviet geologists were mysteriously drilling many shallow holes in a purported search for oil deposits. Since most of the oil in Russia lies deep underground, their efforts were unsurprisingly rarely successful. But the reason for it is instructive: They were paid based on a quota, and given…

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Blog

The 6 Best Tips for Helping Your Company Achieve Work-Life Balance

Work-life balance is an age-old subject, but its prominence is on the rise as employees gradually demand greater control over their personal and professional lives. Achieving work-life balance truly depends on one’s definition of the term, and each generation has its own criteria regarding work, recreation and employer expectations. Currently…

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White Paper

3 Ways Social Recognition Supports HR’s Expanding Role

In a labor market that is essentially at full employment and has little to no slack, businesses are having an increasingly difficult time recruiting and retaining top talent. Finding and keeping the right people will continue to represent one of the biggest challenges facing businesses in the years to come…

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Blog

How To Make Mentors Out of Your Managers Through Recognition

With Millennials officially comprising the majority of the workforce, it’s time for organizations to re-evaluate how mentorship is being viewed and handled. During the Great Recession, there was a leadership bench crisis in which the investment and development of midlevel workers (often younger workers) were sidelined, which has now resulted…

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Blog

How to Retain your Millennial Employees

What are the most common assumptions about millennials in the workplace? Well, not only do they represent a higher percentage of workers in American companies than any other generation but they are also tech savvy, creative, innovative and adaptable. They are highly mobile, likely to change jobs more frequently and…

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Performance Perspective

Don’t Let Bad Onboarding Processes Derail Your Talent Acquisition Goals

More than 55 percent of companies with 1,000+ employees report having a broken onboarding process. The consequences can be devastating: Talented new hires leave prematurely, which wastes both time and money. High employee turnover rates also cause lost productivity and added retraining expenses. How do today’s companies fix these points…

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Blog

The Comprehensive Benefits of Correcting Company Culture

The idea of corporate culture has become a trite, almost banal, phrase. However, that detracts from the facts: Company culture has grown in importance and is integral to developing a successful organization. Correcting your corporate culture before it’s too late can save your company time and money and help you…

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The Myth of the Unbreakable High Performer
High performers are often described with an almost mythic quality: resilient, unstoppable, reliable, self-driven, limitless. They are the employees leaders depend on — the ones who say yes when others hesitate, who push harder, who deliver when the stakes are highest. But there’s a dangerous flaw embedded in this mythology: High performers are not unbreakable. They are simply quiet about the breaking. This misconception is costing organizations dearly.
Six Early Warning Signs Your Top Talent Is Quietly Burning Out
Burnout rarely erupts suddenly. It whispers long before it roars. And with high performers, the whispers are almost silent. Unlike struggling employees, high performers don’t telegraph their distress. They continue delivering, continue meeting deadlines, continue producing high-quality work — until the moment they can’t. By the time leaders notice something is off, the emotional damage is often months in the making. The challenge isn’t that high performers don’t show signs. It’s that leaders aren’t trained to recognize them.
Frontline Employees Don’t Go Silent — They Go Unseen
Frontline and deskless workers make up over 80% of the global workforce. They are retail associates, warehouse teams, manufacturing line staff, nurses, hospitality workers, and field technicians. They are also the employees least likely to be recognized. In our new white paper, The Disengagement Domino Effect, we outline why disengagement spreads fastest in frontline environments — and how one overlooked employee can quietly influence an entire shift.
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