Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....
Lake Tahoe
Planning a Corporate Retreat in the U.S.? Here’s Why South Lake Tahoe Belongs on Your List
South Lake Tahoe isn’t your typical meeting destination. Nestled where California and Nevada meet, this...

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Knowledge Center

Knowledge Center

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Blog

Ask Madison: Employer and Employees are Ready to Get Back on the Road

Both buyers and sellers of incentive travel programs were surveyed in the 2020 incentive Travel Industry Index (ITII) , a joint initiative of FICP (Financial & Insurance Conference Professionals), IRF (Incentive Research Foundation), and SITE Foundation (Society for Incentive Travel Excellence in association with Oxford Economics. The findings indicate we…

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Blog

Ask Madison: Employer and Employees are Ready to Get Back on the Road

Both buyers and sellers of incentive travel programs were surveyed in the 2020 incentive Travel Industry Index (ITII) , a joint initiative of FICP (Financial & Insurance Conference Professionals), IRF (Incentive Research Foundation), and SITE Foundation (Society for Incentive Travel Excellence in association with Oxford Economics. The findings indicate we…

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Blog

Ask Madison: Talking dollars and sense – how do I make the case for budget changes to my employee recognition program during recovery?

A budget squeeze shouldn’t necessarily lead to reducing investment in your R&R program. In fact, research suggests programs that engage employees are good for the bottom-line. Employees need to feel that leadership is genuine when potential dollar reductions are considered for R&R programs dedicated to them; what could leadership do…

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Blog

3 Ways to Contribute More at Decision Time

With year-end planning sessions already underway, companies look to make better decisions on how all of their resources can best serve the business. The problem is that many senior executives question their managers’ abilities to do just that. Sixty percent say their managers make bad decisions as often as they…

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Blog

Engagement From the Top Down

Some organizations think of employee engagement from the bottom up. They survey their workers, assess results and track data points. While all of that is a good way to measure the commitment of your workforce, it’s not the best way to manage it. I used the word “manage” here for…

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Blog

Are You Looking at the Whole Picture?

Even though non-cash award budgets represent a small fraction of your total rewards portfolio, they still constitute a significant investment. It’s important that your administrative infrastructure includes both the monitoring and analytical devices you need. HR has always had a handle on its compliance responsibilities. It’s always embraced and utilized…

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Blog

When Substantial Financial Bonuses Backfire

Recently, The New York Times’ Business Day featured an article discussing the bonus culture on Wall Street. According to a prediction report from Johnson Associates, Bonuses in the financial industry last year were expected to fall 5-10 percent… Nathaniel Popper, The New York Times. The article reported that last year…

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Blog

The Secret to More Recognition in Two Words

At the end of my last posting I promised to share the secret to implementing a high-performing, high-touch recognition strategy without breaking the bank. So what’s the answer? How do you involve and influence all of your employees without driving up costs? The answer lies in two words — social…

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What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that loves to showcase beaches, rooftops, and luxury properties. But after decades of designing and operating programs across the globe, one thing is clear. A successful incentive program is not defined by where you go. It is defined by what it drives. The real purpose of incentive travel is behavior change. Revenue growth. Market expansion. Retention of top performers. Cultural alignment. If those outcomes are not clearly defined at the beginning, no resort, no experience, and no production value will compensate for it. The most
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments. Hotels promote certifications. Destinations highlight environmental initiatives. Carbon calculators appear in proposals as a matter of course. This evolution is positive and necessary. However, the presence of sustainability language does not guarantee sustainable execution. There is an increasing gap between what is promised and what is operationally delivered.
Why Recognition Is the Most Powerful Tool to Protect High Performers
Organizations often treat recognition as a perk — something nice to have, something extra. But for high performers, recognition is not a perk. It is protection. High performers carry tremendous emotional and cognitive weight. They take on more work. They solve more problems. They mentor more peers. They generate more impact. And they do it all without asking for much in return. But every human has a tipping point. And without recognition, high performers hit theirs much faster.
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