Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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Designing Sales Meetings That Drive Business Outcomes, Not Just Attendance
Annual sales meetings often represent one of the largest internal investments an organization makes each...
employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....

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Blog

SPOILER ALERT: Where “Whiplash” Went Wrong

J.K. Simmons won an Oscar for his portrayal of a negative band conductor in the movie Whiplash. I saw the flick last weekend and have no complaints there. His performance was first rate. I did, however, have a problem with one of the final scenes; the one where he says…

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Blog

What You Missed at HR West

I wanted to thank everyone who came out to hear me speak at HR West last week. What a great group I had — smart, engaged and forward thinking. Everything the progressive HR community represents. My topic was Optimizing the Impact of Employee Recognition Strategies on Enterprise Performance, but it…

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Blog

Show Employees You Care About Their Performance

Today is employee appreciation day. A day set aside to show employees that you care about them, appreciate their efforts and value their contributions. Many businesses have events planned today, ranging from formal presentations in the auditorium to pizza parties in the break room. All of these gestures are good…

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Blog

Culture Through the Eyes of Your Employees

I’ve read and heard many good definitions of culture, most of them coming from the world of academia. Few, however, are written from an employee’s perspective. If HR leaders could hear what employees think about the world they work in (i.e. your company’s culture) they would pay more attention to…

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Blog

How to Make Your New Year’s “Wish” More Certain

Happy New Year everybody! From all of us at Madison may all of you in the HR and sales operations space have a happy and of course, a prosperous 2015! Notice I didn’t “wish” you a New Year? I purposely left out that word because wishes are hopes and we…

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Blog

One Example of Strategic HR Thinking

A recent blog posting on Blessing White entitled HR’s Role in Strategic Thinking, opens with this thought… “The keys to being a successful innovator have less to do with R&D process or the number of patents filed. Instead, what distinguishes innovative firms from the less-innovative ones are things like culture…

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Blog

Reward the Rewarders? It’s Easy With Maestro

How can you get your managers — the very people who will be rewarding your employees and salespeople — more involved in using reward programs? Here’s a hint: Think about rewarding them. That’s right, reward the rewarders! The promises you are making throughout your communications — that using the reward…

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worker not paying attention or focusing on work
Blog

Don’t be a “Bad Behavior” Enabler

We have all heard the term “enabler.” It’s someone who provides the means, environment or opportunity for another to continue bad habits. The term is most commonly used with those who partake in social vices. But what about a business? Can it, too, be an enabler, or more specifically a…

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group of coworkers talking
Blog

Talkin’ to Those Generations

In the mid-sixties the term “generation gap” summarized all of the age-related conflicts that positioned young against old. Generation differences were big back then. They caused friction all through society. Along the way so many classic songs were written about it including The Who’s timeless anthem, “My Generation.” Fast-forward 50…

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Blog

Three Words Sum Up Non-Cash’s Utility

Businesses are always looking for an advantage. Often that comes in the way they utilize the various resources at their disposal to affect outcomes that are important to them. In just about any business model the most expensive (and most critical) business resource is compensation. It can account for a…

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Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments. Hotels promote certifications. Destinations highlight environmental initiatives. Carbon calculators appear in proposals as a matter of course. This evolution is positive and necessary. However, the presence of sustainability language does not guarantee sustainable execution. There is an increasing gap between what is promised and what is operationally delivered.
Why Recognition Is the Most Powerful Tool to Protect High Performers
Organizations often treat recognition as a perk — something nice to have, something extra. But for high performers, recognition is not a perk. It is protection. High performers carry tremendous emotional and cognitive weight. They take on more work. They solve more problems. They mentor more peers. They generate more impact. And they do it all without asking for much in return. But every human has a tipping point. And without recognition, high performers hit theirs much faster.
The Myth of the Unbreakable High Performer
High performers are often described with an almost mythic quality: resilient, unstoppable, reliable, self-driven, limitless. They are the employees leaders depend on — the ones who say yes when others hesitate, who push harder, who deliver when the stakes are highest. But there’s a dangerous flaw embedded in this mythology: High performers are not unbreakable. They are simply quiet about the breaking. This misconception is costing organizations dearly.
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