Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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Designing Sales Meetings That Drive Business Outcomes, Not Just Attendance
Annual sales meetings often represent one of the largest internal investments an organization makes each...
employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....

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Sales

Knowledge Center

Knowledge Center

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Blog

3 Ways to Contribute More at Decision Time

With year-end planning sessions already underway, companies look to make better decisions on how all of their resources can best serve the business. The problem is that many senior executives question their managers’ abilities to do just that. Sixty percent say their managers make bad decisions as often as they…

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Blog

How to Drive Both the Results and the Behaviors Your Business Needs

So, you’re putting together a sales incentive or employee recognition program that will be based on specific targets and objectives. You have your key performance indicators (KPIs) for each audience and you’ve allocated reward funding based on the incremental gains your company is hoping for. But in looking over the…

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Blog

Non-Cash Will Help Keep Your Top Sales Performers Too

Attracting and retaining the best people is a conversation almost always reserved for supporting employees — the front line and behind-the-scenes workers who make companies tick. But what about salespeople? Shouldn’t they factor into that discussion as well? Isn’t the threat of losing a top revenue contributor just as unsettling?…

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Blog

The Reward Without the Guilt

Looking to get more out of your compensation resources? Of course, you are. Who isn’t? Did you know that some HR and sales operations are already doing just that? They know that in the right situations and under the right circumstances, non-cash offerings can actually outperform more money. You see…

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Blog

How to Shape a Service-Oriented Culture

Want to improve revenue results across the board? Start by re-engaging everyone in your company that touches the customer. Organizations that enjoy a higher rate of repeat business — often at premium prices and without all of that rebid angst — focus the entire value/delivery chain on the customer. Salespeople…

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Blog

Want to Improve Sales? Listen to This

Do your salespeople know how to use all of their powers? There’s an old proverb that goes something like this: “to listen well is as powerful a means of influence as to talk well.” Listening is a skill that can make or break a salesperson, yet few organizations incent them…

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Blog

Keeping Reps Focused

Focus. It’s a word you hear over and over again when it comes to sales performers. The good ones have it, but most are either not focused enough or focused on the wrong things. To get every sales rep to perform better here are a few things you can implement…

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Blog

Keep Your Program From Striking Out

Baseball started its season last week to great enthusiasm. So what can we learn from the excitement fans feel this time of year? On opening day everybody feels like they have a chance. Fans, coaches and players all believe that their goal of winning a championship is doable and that…

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Blog

So What Color Was That Dress Anyway?

Gold and white? Blue and black? More importantly, what did it teach us? We all see the same things, but interpret them differently. In the case of the multi-colored dress it was the physiological variations within our eye structures that changed our individual sensations to light and thus our perception…

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AI Can Measure Performance. It Can’t Understand It
The Data Is Getting Better — But Is the Understanding? Organizations have more performance data than ever before. productivity metrics collaboration signals output tracking behavioral analytics AI can process it all.
When Recognition Feels Automated, It Stops Working
More Recognition Isn’t Always Better. Organizations are recognizing employees more than ever. More platforms. More prompts. More visibility. On paper, it looks like progress. But employees are noticing something else: Recognition is starting to feel… automated. And when that happens, it loses its power.
Designing Sales Meetings That Drive Business Outcomes, Not Just Attendance
Annual sales meetings often represent one of the largest internal investments an organization makes each year. They bring together distributed teams. They require significant travel budgets. They demand executive time and attention. Yet many sales meetings are remembered primarily for the venue, the dinner, or the entertainment. Few are remembered for measurable business impact.
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