Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....
Lake Tahoe
Planning a Corporate Retreat in the U.S.? Here’s Why South Lake Tahoe Belongs on Your List
South Lake Tahoe isn’t your typical meeting destination. Nestled where California and Nevada meet, this...

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people celebrating new years at work
Blog

How to Make Your New Year’s “Wish” More Certain

Happy New Year everybody! From all of us at Madison may all of you in the HR and sales operations space have a happy and of course, a prosperous 2015! Notice I didn’t “wish” you a New Year? I purposely left out that word because wishes are hopes and we…

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Blog

Turn Employees From “Satisfied” to Truly “Happy”

What makes an employee happy? We talk a lot about recognition in this blog — being appreciated for what you do by the people you do it with. And while consistent recognition is the key to keeping an employee satisfied, it’s what people feel as they are being recognized that…

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group of people smiling working together
Blog

Reward the Rewarders? It’s Easy With Maestro

How can you get your managers — the very people who will be rewarding your employees and salespeople — more involved in using reward programs? Here’s a hint: Think about rewarding them. That’s right, reward the rewarders! The promises you are making throughout your communications — that using the reward…

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Blog

Maestro Gives You the Flexibility to Meet Challenges Head On

Sales compensation planners have a lot to worry about. Depending on the business model, variable pay schemes can account for the largest portion of a rep’s total income. The people who devise their plans need to get them right. And by right I mean they need to be motivational, efficient…

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worker not paying attention or focusing on work
Blog

Don’t be a “Bad Behavior” Enabler

We have all heard the term “enabler.” It’s someone who provides the means, environment or opportunity for another to continue bad habits. The term is most commonly used with those who partake in social vices. But what about a business? Can it, too, be an enabler, or more specifically a…

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people in a meeting listening to someone talk
Blog

Reinforcing Creativity in Salespeople

So who’s the most creative person in your company? Maybe it’s someone you don’t expect. Maybe, it’s one of your salespeople! Your salespeople should be among your most creative. After all, it takes fresh thinking, insight and imagination to stand out in a crowded marketplace. The most successful salespeople have…

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people working and talking each other
Blog

Not All Salespeople Are Created Equal

Are you giving people large rewards for their sales but still not quite getting the output you want? Unfortunately, managing a sales team to success can be an expensive game: “Sales force compensation represents the single largest marketing investment for most B2B companies.” Harvard Business Review (HBR) So how can…

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people working together
Blog

The Number One Killer of a Sales Culture

An effective sales process is an orchestrated path of steps that all lead to “yes.” However, putting a sluggish salesforce on that very same path will likely lead to “no.” Why? Because this carefully coordinated course established by sales ops requires more than simply following the steps. The process is…

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group of people sitting together laughing and smiling
Blog

No Debating the Value of Employee Recognition

After three contentious presidential debates (not to mention numerous clashes throughout the primary season), we can all finally agree on one thing — we are sick and tired of debates! Fortunately, there is no debating the value of employee recognition. Organizations that consistently recognize their workers have higher levels of…

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employee being rewarded with people clapping
Blog

Tapping Into Our Desire to Acquire

Thanksgiving is upon us. It’s a time to reflect and give thanks for all that’s good in our lives. Oddly enough, it’s also become a time to acquire all of the goods we want in or lives. You can’t open a newspaper, watch TV, or tune in the radio without…

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Why Recognition Is the Most Powerful Tool to Protect High Performers
Organizations often treat recognition as a perk — something nice to have, something extra. But for high performers, recognition is not a perk. It is protection. High performers carry tremendous emotional and cognitive weight. They take on more work. They solve more problems. They mentor more peers. They generate more impact. And they do it all without asking for much in return. But every human has a tipping point. And without recognition, high performers hit theirs much faster.
The Myth of the Unbreakable High Performer
High performers are often described with an almost mythic quality: resilient, unstoppable, reliable, self-driven, limitless. They are the employees leaders depend on — the ones who say yes when others hesitate, who push harder, who deliver when the stakes are highest. But there’s a dangerous flaw embedded in this mythology: High performers are not unbreakable. They are simply quiet about the breaking. This misconception is costing organizations dearly.
Six Early Warning Signs Your Top Talent Is Quietly Burning Out
Burnout rarely erupts suddenly. It whispers long before it roars. And with high performers, the whispers are almost silent. Unlike struggling employees, high performers don’t telegraph their distress. They continue delivering, continue meeting deadlines, continue producing high-quality work — until the moment they can’t. By the time leaders notice something is off, the emotional damage is often months in the making. The challenge isn’t that high performers don’t show signs. It’s that leaders aren’t trained to recognize them.
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