Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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Designing Sales Meetings That Drive Business Outcomes, Not Just Attendance
Annual sales meetings often represent one of the largest internal investments an organization makes each...
employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....

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Knowledge Center

Knowledge Center

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The Number One Killer of a Sales Culture

An effective sales process is an orchestrated path of steps that all lead to “yes.” However, putting a sluggish salesforce on that very same path will likely lead to “no.” Why? Because this carefully coordinated course established by sales ops requires more than simply following the steps. The process is…

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Boomerang Employees: What’s Their Worth & How to Retain Them

They could be leading your department; perhaps you have one on your team; or maybe you’re one of them. We’re talking about Boomerang Employees, those who leave an organization and return to their former employer, and they’re on the rise. With retention being a top issue for HR leaders, it’s…

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When Employees Swipe Left, Companies Need to Get Recognition Right

“The number of Americans who voluntarily quit their jobs climbed to a post recession high in December, suggesting workers are confident about their employment prospects despite financial-market turmoil and a slowdown overseas.”  The Wall Street Journal. Last month, The Wall Street Journal published findings from the Labor Department’s monthly Job…

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Think Globally, Act Locally

“Less than 6% of the world’s population speaks English well enough to conduct business…” Content Marketing Institute With statistics like the above influencing the state of the modern business world, organizations need to learn how to recognize and reward an increasingly diverse workforce. To keep employees motivated and engaged, we…

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When Substantial Financial Bonuses Backfire

Recently, The New York Times’ Business Day featured an article discussing the bonus culture on Wall Street. According to a prediction report from Johnson Associates, Bonuses in the financial industry last year were expected to fall 5-10 percent… Nathaniel Popper, The New York Times. The article reported that last year…

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Recognition is More Than a Solution: It’s a Culture

How often do you hear managers or leaders say: “We need a new system to manage recognition of employees” or “We need to be rewarding people for their work.” In many organizations, reward and recognition programs are still in their infancy; managers and leaders realize their importance, but often they…

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The Multiple Facets of Employee Wellness

What creates a culture of wellness? Is it giving your employees a free gym membership? Perhaps it’s adding a juicer and a bowl packed with every fruit imaginable to your company’s kitchen supplies? The truth is wellness is not created by one or two ‘healthy’ initiatives; employee wellness embodies both…

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Embrace Careers Without Boundaries

Are you still asking employees “Where do you see yourself in five years?” when they come to an interview? Are you disgruntled when their response suggests they may leave your company for new pastures? There’s no doubt that the way people work has changed due partly to the prevailing attitudes…

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Every Interaction Creates a Reaction

How many times have you given a message without considering how it will be received? Do you often communicate thinking that you just need to get the information off your chest? Think about the last email you sent or received; did you write the email with yours or the reader’s…

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How Rewards & Recognition Can Support Flexible Working Practices

Over the last few years flexible working has been a hot topic in business. Many organizations have adopted new working practices designed to give employees the freedom to work from anywhere and at any time. Benefits of flexibility The benefits of such flexibility mean employees can integrate their home and…

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Ask Madison: 6 Overlooked Signs Your Employees are Quietly Quitting
  After months of unsustainable workloads, chronic stress from the pandemic and uncertainty, and mass layoffs, employees have had enough. They are tired of being unpaid with no appreciation and increased employer expectations .  Answering emails on holidays, taking on additional responsibilities with no pay raise, and forced return-to-office policies...
Ask Madison: The Journey Back to Corporate & Incentive Travel was Slow – But Worth It.
After planning for a great return to travel following an unprecedented two-year hiatus, in December 2021, Omicron reared its head. By that time, though, even with some travel restrictions still in place, companies were beginning to gather for in-person events. The first event managed by Madison Travel's Erin Pennington, a...
Ask Madison: Gen-Z Leads the Way to Quiet Quitting
Gen Z is using what they know best - technology - and spreading the phenomena of Quiet Quitting all across the world through platforms such as TikTok and Twitter. Example posts range from glamorizing to achieve the bare minimum at work and setting overtime boundaries. And the trend is picking...
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