Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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Designing Sales Meetings That Drive Business Outcomes, Not Just Attendance
Annual sales meetings often represent one of the largest internal investments an organization makes each...
employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....

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Blog

Make More Recognition Your New Year’s Resolution

A few years ago, when the economy was in a deep recession, I wrote a white paper that argued (with passion and purpose) that recognition still mattered. It presented the case for ramping up (and not reducing) employee recognition. My thesis was simple: companies who took the attitude that their…

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Blog

Is Your Recognition Program Driving a Positive Culture?

What are the top leading priorities for today’s CEO? According to the Wall Street Journal ‘s guest blog website; one of the biggest concerns is “team member excellence.” An aspiration made possible through outstanding recruitment and retention and all the other human resource practices that support it. CEOs expect to…

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Blog

Why Employee Recognition is Your Best Bet

Here are three stats that should frighten every HR executive: ‚Ä¢ Only 15% of all workers are completely satisfied with their jobs 1 ‚Ä¢ 85% would leave the minute something better comes along 1 ‚Ä¢ About 1 out of every 4 individuals with a job is actively looking for a…

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Blog

What the Latest Gallup Survey Shows us About Engagement

Gallup’s latest employee engagement survey came out recently. It shows there are both encouraging signs, as well as work to be done. First the good: thirty-one percent of all employees are engaged. While that may not sound like a large number (and yes, there is room for improvement) it is…

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Blog

Rewarding Employees With the Future in Mind

Do you reward behaviors that will help your employees to stay in their role or grow out of it? Are your team members future leaders or managers? Are they getting the rewards conducive to moving them towards that path? Do those rewards also support the growth of your organization? Rewards…

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Blog

Don’t Commit “Recognition Malpractice”

I was summoned to jury duty the other day. Or should I say I was called to sit in a room for 8 hours waiting to be called. No cases came up and we were eventually dismissed. It got me wondering though, what would happen if you put your recognition…

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Blog

Anything is Possible With the Right Team

Anything is possible when your team shares the same objective. Just ask the Chicago Cubs and their fans both of whom had been waiting over a hundred years for a World Series championship. When the Indians tied the seventh and deciding game with a late inning homer, it would have…

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Blog

How Power Affects Performance

“Above and beyond having talented individuals, a group’s performance depends on whether its members cooperate with each other, communicate effectively, and put selfish interests aside for the good of the collective. Merely having superior talent is not enough for groups to be effective. Their members must also work together productively.”…

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Blog

Boomerang Employees: What’s Their Worth & How to Retain Them

They could be leading your department; perhaps you have one on your team; or maybe you’re one of them. We’re talking about Boomerang Employees, those who leave an organization and return to their former employer, and they’re on the rise. With retention being a top issue for HR leaders, it’s…

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Blog

When Employees Swipe Left, Companies Need to Get Recognition Right

“The number of Americans who voluntarily quit their jobs climbed to a post recession high in December, suggesting workers are confident about their employment prospects despite financial-market turmoil and a slowdown overseas.”  The Wall Street Journal. Last month, The Wall Street Journal published findings from the Labor Department’s monthly Job…

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Why Recognition Is the Most Powerful Tool to Protect High Performers
Organizations often treat recognition as a perk — something nice to have, something extra. But for high performers, recognition is not a perk. It is protection. High performers carry tremendous emotional and cognitive weight. They take on more work. They solve more problems. They mentor more peers. They generate more impact. And they do it all without asking for much in return. But every human has a tipping point. And without recognition, high performers hit theirs much faster.
The Myth of the Unbreakable High Performer
High performers are often described with an almost mythic quality: resilient, unstoppable, reliable, self-driven, limitless. They are the employees leaders depend on — the ones who say yes when others hesitate, who push harder, who deliver when the stakes are highest. But there’s a dangerous flaw embedded in this mythology: High performers are not unbreakable. They are simply quiet about the breaking. This misconception is costing organizations dearly.
Six Early Warning Signs Your Top Talent Is Quietly Burning Out
Burnout rarely erupts suddenly. It whispers long before it roars. And with high performers, the whispers are almost silent. Unlike struggling employees, high performers don’t telegraph their distress. They continue delivering, continue meeting deadlines, continue producing high-quality work — until the moment they can’t. By the time leaders notice something is off, the emotional damage is often months in the making. The challenge isn’t that high performers don’t show signs. It’s that leaders aren’t trained to recognize them.
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