Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....
Lake Tahoe
Planning a Corporate Retreat in the U.S.? Here’s Why South Lake Tahoe Belongs on Your List
South Lake Tahoe isn’t your typical meeting destination. Nestled where California and Nevada meet, this...

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Knowledge Center

Knowledge Center

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Blog

Are You Unconcerned About Employee Poaching?

Then you’re ignoring the data. Yes, the number of “net” new jobs is stuck in the low 200K range, but those aren’t the figures you should be worried about. Actually the number of open job postings — a whopping 5M in total — represents the real problem for companies looking…

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Blog

Being a Good Manager Just Got Easier

About 2.5 million employees every month voluntarily leave their jobs. How can you keep them from leaving? You can try offering more money, but that’s not the only reason they are leaving. Chances are they are being managed out the door. There’s an old saying that people don’t quit companies…

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people in a meeting talking and collaborating
Blog

Cultivating “Game Changers”

Congratulations to the USA Women’s Soccer team on its first World Cup championship in over 15 years. There are many superstars on the roster including, as it turns out, their coach Jill Ellis, who has been credited with cultivating a winning atmosphere throughout the team. One of the ways she…

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Blog

Digitizing? A Social Recognition Strategy Must be Part of the Plan

One of the biggest changes within the HR function is the “digitization” of their people-related program portfolios. The goal is simple. To keep pace with the shifting life and workstyles of their employees, companies are providing mobile access and a better web-enabled experience. Why is that important? There are a…

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Blog

How to Shape a Service-Oriented Culture

Want to improve revenue results across the board? Start by re-engaging everyone in your company that touches the customer. Organizations that enjoy a higher rate of repeat business — often at premium prices and without all of that rebid angst — focus the entire value/delivery chain on the customer. Salespeople…

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Blog

Handicapping Your Recognition Solution

American Pharoah won the Triple Crown recently; the first horse to do so in over 30 years. Winning three major events in a row is not easy. It requires a unique combination of speed, agility and — pardon the obvious — horsepower. There is no triple crown for winning at…

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Blog

Reverse Your Views on Mentoring

The mentor model is built on the assumption that the more seasoned and successful among us will show the younger ones the ropes. While younger employees still learn from mentors, companies that want to appeal to them might need to rethink the paradigm. Younger employees want to be guided, of…

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people smiling together
Blog

Horizontal Leadership in a Digital Age

The workspace is changing. In fact it’s less a “space” than it is a collection of resources connected in mind and spirit through digital technologies. All of that is changing the way work gets done and how people perform and relate to one another. How so? The digital economy is…

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man focused looking at a computer
Blog

Keeping Reps Focused

Focus. It’s a word you hear over and over again when it comes to sales performers. The good ones have it, but most are either not focused enough or focused on the wrong things. To get every sales rep to perform better here are a few things you can implement…

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people happy working
Blog

Social Recognition Builds Relationships

Want to build the perfect workplace? Focus on relationships and do everything you can for your company to build them. That’s the topic of a recent article posted on LinkedIn. Author Geoff Colvin offers up a variety of creative ways that organizations have used to help encourage relationship building within…

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When Engagement Breaks, It Breaks in Silence
Disengagement spreads quietly. It moves through tone, energy, and unspoken norms — not through dashboards or spreadsheets. That’s why many organizations don’t catch it until productivity, collaboration, and morale have already slipped. In our new white paper, The Disengagement Domino Effect, we explored how disengagement spreads emotionally before it spreads behaviorally. The good news: the same is true for re-engagement.
Spot the First Domino: Early Warning Signs Your Team Is Quietly Disengaging
Most leaders wait until disengagement is obvious: declining performance, missed deadlines, or increased conflict. But by then, the damage is already done. The first domino falls long before performance metrics change. In our newest white paper, The Disengagement Domino Effect, we outline how disengagement follows a predictable pattern — and how leaders can spot it months before it becomes costly.
The Most Dangerous Cultural Shift Is the One You Don’t See
Every leader worries about burnout or turnover. But the more immediate threat isn’t the person who leaves — it’s the person who mentally checks out but continues showing up. This shift is subtle. A camera turns off. Ideas dry up. A once-energized employee becomes emotionally muted. And at first, nothing seems wrong.
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