Pioneering Excellence

Madison is a global leader in employee recognition and incentives, pioneering digital programs since 1995. As an employee-owned company, we deliver recognition, events, and incentive travel solutions that strengthen culture and drive results.

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Designing Sales Meetings That Drive Business Outcomes, Not Just Attendance
Annual sales meetings often represent one of the largest internal investments an organization makes each...
employee traveling
What Actually Drives a Successful Incentive Travel Program After 20 Years in the Field
Incentive travel has never been about the destination. That may sound surprising in an industry that...
employees working together
Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments....

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Knowledge Center

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Blog

Don’t Commit “Recognition Malpractice”

I was summoned to jury duty the other day. Or should I say I was called to sit in a room for 8 hours waiting to be called. No cases came up and we were eventually dismissed. It got me wondering though, what would happen if you put your recognition…

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Blog

The Lesson From a Bagel Shop

There it was in plain sight, right next to the list of cream cheese flavors. A simple sign printed in big block letters. “LISTEN TO UNDERSTAND… NOT TO RESPOND” What the heck is that doing in a bagel shop I wondered? So I asked. “It’s an excerpt from The 7…

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Blog

What Holiday Returns Teach Us About Reward Offerings

Now that the holiday gift giving frenzy is over, only one tradition remains… the returns! Go to any mall and you will see long lines of people looking to exchange the gifts they got for the stuff that they really wanted. What does the holiday returns process teach us about…

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Blog

Getting Salespeople to Practice What They’ve Learned

According to the Bureau of Labor Statistics , nearly 1 out of every 8 full time employees makes their living in a sales capacity. Companies that employ salespeople have a lot riding on their success, which is why they spend over $20 billion per year training them. How do those…

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Blog

Why Responsive Design is Responsible Design

For reward and recognition program planners, responsive web design (RWD), an approach that provides both optimal viewing and interaction with any mobile device is not just a prudent option, it’s really the only responsible choice you can make. Here are a couple of reasons why: 1. Because mobile usage is…

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Blog

SlideShare: How to Make Your Sales Team Perform Better

Almost half of sales professionals are not performing to plan and not contributing enough revenue to support their business’s growth goals. Why is that? What improvements should you help them focus on? This SlideShare will outline how to make your entire sales team perform better. How To Make Your Sales…

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Blog

Why Many Companies are Re-evaluating Their Sales Comp Tactics

The sales process, along with the supporting personnel that aid it, has changed dramatically in recent years. Thanks to an abundance of information delivered through ubiquitous web-based technologies, the salesperson’s principle function has evolved from a purveyor of information to a value-added provider and resource coordinator. Consider these three ways…

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Blog

No Rewards Program is Complete Without Charitable Gift Giving Options

The one-two punch delivered by hurricanes Harvey and Irma caused widespread devastation across Houston, Florida, the U.S. Virgin Islands and other coastal communities. In response, many companies pledged sizable donations designed to mitigate the suffering and expedite the rebuilding process. Of course, corporations were not alone. Millions of individuals also…

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Sustainability Without Operational Discipline Is Just Messaging
Sustainability is now standard language in meetings and incentive travel. RFPs reference ESG commitments. Hotels promote certifications. Destinations highlight environmental initiatives. Carbon calculators appear in proposals as a matter of course. This evolution is positive and necessary. However, the presence of sustainability language does not guarantee sustainable execution. There is an increasing gap between what is promised and what is operationally delivered.
Why Recognition Is the Most Powerful Tool to Protect High Performers
Organizations often treat recognition as a perk — something nice to have, something extra. But for high performers, recognition is not a perk. It is protection. High performers carry tremendous emotional and cognitive weight. They take on more work. They solve more problems. They mentor more peers. They generate more impact. And they do it all without asking for much in return. But every human has a tipping point. And without recognition, high performers hit theirs much faster.
The Myth of the Unbreakable High Performer
High performers are often described with an almost mythic quality: resilient, unstoppable, reliable, self-driven, limitless. They are the employees leaders depend on — the ones who say yes when others hesitate, who push harder, who deliver when the stakes are highest. But there’s a dangerous flaw embedded in this mythology: High performers are not unbreakable. They are simply quiet about the breaking. This misconception is costing organizations dearly.
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